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Features
Options
- 900/976 Call Restriction
- Collect and Third Party Blocking
- Extra Listings
- Hunting
- Operator Services / Directory Assistance
- Toll Free Services
- Travel Card Services
- Unlisted Numbers
Caller ID Name and Number
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The Caller ID unit attached to your phone will show you the caller’s name and phone number, usually after the first complete ring. The service also provides the date and time of each call. You can store this information in your Caller ID display unit — incoming calls are logged, whether or not you answer the phone.
Call Rejection
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How to Use Call Rejection
- Dial *60 from a touch-tone phone or dial 1160 from a rotary phone.
- Select the appropriate Call Rejection option:
- To establish or add a number to your Call Rejection list, dial #60 (for rotary phone, dial 12)
- To add the last incoming call to your Call Rejection list, dial #60. Wait for a tone and then dial 01# (for rotary, dial 12, wait for a tone and then dial 0112)
- To remove an entry from your Call Rejection list, dial * (for rotary, dial 11)
- To review the numbers on your Call Rejection list, dial 1
- Follow the recorded instructions.
How to Deactivate Call Rejection
- Dial *80 from a touch-tone phone or dial 1180 from a rotary phone.
- To remove all entries on your Call Rejection list, dial 08.
- To remove all private entries on your Call Rejection list, dial 09.
- To save your revised Call Rejection list, hang up.
Product Compatibility
Call Rejection cannot reject numbers from wireless telephones as well as some business and office numbers. Call Forwarding and Call Waiting will not be activated when an incoming caller's number appears on the Call Rejection list. Calls from numbers on your Call Rejection list will not display on your Caller ID box. Last Call Return subscribers may not activate Last Call Return to numbers on the Call Rejection list.
Call Waiting
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How to Use Call Waiting
- When you hear the Call Waiting tone, quickly press and release the switchhook or flash key to put the first call on hold and answer the second call.
- Press the switchhook again to switch between callers.
- To remove one party, simply hang up.
How to Temporarily Turn Off Call Waiting
- Press *70 and listen for three short tones, then a regular dial tone.
- Dial the phone number you wish to call. Anyone else who calls you will hear a busy signal or go into your Qwest Voice Messaging.*
- When you hang up, Call Waiting will be restored.
How to Temporarily Turn Off Call Waiting with a Call in Progress
- Press and release the switchhook or flash key to put your call on hold.
- Listen for three brief tones and a normal dial tone, then press *70.
- Press and release the switchhook again to continue your original call with no Call Waiting interruptions.
- When you hang up, Call Waiting will be restored.
Continuous Redial
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How to use Continuous Redial:
- When you get a busy signal, hang up, pick up the receiver again and press *66.
- Hang up. Continuous Redial will keep dialing the number for thirty minutes.
- When the line is no longer busy, you are notified by a distinctive ring — simply pick up the phone and the call will connect.
- You can activate Continuous Redial on up to 15 numbers. Works with most local and some long distance numbers within your area.
- You can continue to place and receive calls while Continuous Redial is activated.
- To cancel Continuous Redial, lift the receiver and press *86.
If you are using a rotary dial telephone instead of a touch-tone, dial 11 in place of the * key. For example *66 is 1166 on rotary phones.
Product Compatibility
Continuous Redial is fully compatible with Three Way Calling and many other Qwest services. Call Forwarding and Continuous Redial may be installed on the same line; however, Continuous Redial may not be activated if either party has Call Forwarding set up. After activating Continuous Redial, if you have Call Waiting and continue to stay on the line, your Continuous Redial will not activate your Call Waiting to let you know the called number is now available, and it will not activate the called party's Call Waiting when attempting to complete a call.
Additional Instructions
No access code is required to activate Continuous Redial. Blocking can be put on a Continuous Redial subscriber's line to prevent Instant Service Continuous Redial. Continuous Redial will only redial the most recent outgoing call.
Last Call Return
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How to Use Last Call Return:
- To find out the number of the last caller, lift the receiver and press *69.
- You will be provided with the phone number of the caller, even if you were unable to answer the call. Blocked numbers will not be announced.
- If you decide to return this call, simply press 1 and your phone will dial the number.
- If the call you are trying to return is busy, hang up and your phone will continue to redial the busy line for up to 30 minutes.
- When the line is no longer busy, you are notified by a distinctive ring — simply pick up the phone and the call will connect.
- Works with most local and some long distance numbers within your area.
- If you do not want to keep trying the number, press *89 at any time to cancel.
If you are using a rotary dial telephone instead of a touch-tone, dial 11 in place of the * key. For example *69 is 1169 on rotary phones.
Priority Call
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To Activate Priority Call
- Dial *61 from a touch-tone phone or 1161 from a rotary phone.
- Select the appropriate Priority Call option to: Establish or add a number to your list, Remove an entry, or Review the numbers list.
- Hang up to save your revised Priority Call list.
To Deactivate or Change Priority Call Options
- Dial *81 from a touch-tone phone or 1181 from a rotary phone.
- Select the appropriate Priority Call option to remove all entries or remove private entries.
- Hang up to save your revised Priority Call list.
Selective Call Forwarding
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How to Use Selective Call Forwarding
- Lift the receiver and press *63.
- You’ll hear a recorded message. Follow the instructions to identify up to 15 phone numbers you want to forward.
- The recording also tells you how to identify a “receiving” phone number you want your calls forwarded to.
- When someone who is on your Selective Call Forwarding list calls, they will be automatically forwarded to your “receiving” number.
- Calls from numbers that aren’t on your Selective Call Forwarding list will ring through to your home phone as usual.
- Forwarded numbers must originate from a local or local long distance area.
How to Cancel Selective Call Forwarding
- Lift the receiver and press *83. Follow the recorded instructions.
If you are using a rotary-dial telephone instead of a touch-tone phone, dial 11 in place of the * key. For example *63 is 1163 on rotary phones.
Product Compatibility
Selective Call Forwarding will not work on a wireless phone that's out of range of service or has been turned off. Please contact your wireless service provider for additional information or restrictions. Calls may be forwarded to a pager. Callers should be made aware of forwarding to the pager to prepare them to enter the appropriate information.
Speed Calling 8
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To Program Speed Calling 8:
- Make a list of 8 frequently dialed numbers. Assign each a one-digit code from 2 to 9.
- Lift the receiver and press 74#.
- Press the one-digit code you’ve selected, followed by the telephone number assigned to that code. Include your access code and/or area code if it’s a long distance number.*
- You’ll hear a tone confirming the number is programmed.
- Repeat steps 2 and 3 for the other seven numbers.
To Phone Someone on Your Speed Calling List:
- Press the code assigned to the person you’re calling, followed by the # key. (If you are using a rotary dial telephone instead of a touch-tone, simply dial the assigned code without the #. The phone will hesitate a moment, then dial the number.)
To Change a Programmed Number:
- Repeat steps 1-4 above. You don’t need to reprogram the numbers you want to keep.
If you are using a rotary dial telephone instead of a touch-tone, dial 11 in place of the # key, but before the actual code. For example 74# is 1174 on rotary phones.
Additional Instructions
Speed Calling numbers cannot be strung together (e.g., you cannot use code two to dial a carrier access code and then press code three to dial a relative's number).
There is no minimum number of digits required in the telephone number (e.g., 911 can be programmed on a Speed Calling list). Only numbers can be programmed into a Speed Calling code. Symbols such as * or # cannot be part of a Speed Calling code. Both local and long distance numbers may be added to Speed Calling lists.
Speed Calling 30
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How to Use Speed Calling 30
- Make a list of your 30 most important or frequently dialed numbers.
- Assign each a two-digit code from 20 to 49.
- Lift the receiver and press *75.
- Press the two-digit code you’ve selected, followed by the telephone number assigned to that code. Include your access code and/or area code if it’s a long distance number.
- You’ll hear a tone to let you know the number is programmed.
- Repeat these steps for the other numbers on your list.
To Call Someone on Your Speed Calling List
- Press the code (20-49) you gave to the number you want to call, followed by the # key. To change a programmed number
- Repeat the first 5 steps above. You don’t need to reprogram the numbers you want to keep.
If you are using a rotary telephone instead of a touch-tone, dial 1175 (instead of *75), then dial the code you gave to the number you want to call, without the #. The phone will hesitate a moment, then dial the number.
Add Continuous Redial to make Speed Calling 30 even more helpful. To save even more time when dialing, let Continuous Redial keep trying those busy numbers for you. It will automatically redial the number you’re trying to reach, so you’re free to do something else until the call connects.
Additional Instructions
Speed Calling numbers cannot be strung together (e.g., you cannot use code 20 to dial a carrier access code and then press code 30 to dial a relative's number).
There is no minimum number of digits required in the telephone number (e.g., 911 can be programmed on a Speed Calling list). Only numbers can be programmed into a Speed Calling code. Symbols such as * or # cannot be part of a Speed Calling code. Both local and long distance numbers may be added to Speed Calling lists.
Three Way Calling
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To Activate 3-Way Calling
- Depress the switch hook or the Talk button on your cordless phone. This places the first party on hold. Listen for three brief tones followed by a dial tone.
- Dial the number of the party you want to add to your conversation. When that party answers, you may talk privately before completing the three-way connection.
- Depress the switch hook again or the Talk button on your cordless phone. This returns the first person to the line and completes the three-way connection.
To Disconnect
- Depress the switch hook or the Talk button on your cordless phone. This will drop the third party from the connection. All three connections automatically disconnect when the 3-Way Calling subscriber hangs up.
Product Compatibility
Speed Calling 8 or Speed Calling 30 may be used to add a third party to the call. Call Waiting is compatible on the same line, though Call Waiting will not operate while a three-way call is in progress.
Additional Instructions
No access code is required to activate a three-way call. Instant Service 3-Way Calling Blocking can be put on a 3-Way Calling subscriber's line to prevent Instant Service 3-Way Calling.
Variable Call Forwarding
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How to Activate
- Dial *72 from a touch-tone phone, or dial 1172 from a rotary phone.
- When you hear a second dial tone, dial the number you want your calls forwarded to. The number may be a local, long distance or mobile number.
- If the number you dialed connects, and both parties stay on the line for at least five seconds, Call Forwarding will be activated for that number. If the number is busy, repeat steps 1 and 2. Some subscribers may instead hear one or two tones, which indicate Call Forwarding has been activated for the number.
- To verify Call Forwarding is in effect, dial *72 from a touch-tone phone or dial 1172 from a rotary phone. A busy signal or error announcement confirms that Call Forwarding is in effect.
How to Deactivate
- Dial *73 from a touch-tone phone, or dial 1173 from a rotary phone
- When you hear two quick tones followed by dial tone, calls are no longer forwarded to the number previously selected.
Measured service and long distance charges may apply for completed calls. |